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Why buy from Flap Stores

At FLAP Stores, we recognize that you, the consumer, have many options of online retailers to make your purchase. This is why we have taken steps to make sure that the following criteria is met.

  • Shop Securely - We have invested in one of the most secure online resources to protect your identity while shopping on our site. We use a 128 bit SSL encryption in our secure checkout to make sure that your information is protected.
  • Competitive Pricing - We strive to make sure that our products are sold at or below market rate. Customers have the option of sending in a price match request on the FLAP Stores website, and we will do our best to match or beat the price as long as it will not compromise our service level.
  • Best in Customer Service - We take customer service very seriously at FLAP Stores. All of our staff is trained to provide attentive, intuitive customer service. We take your feedback very seriously and use that to continue to train and improve our staff.
  • Hassle-Free Return Policy - If for whatever reason you are not happy with your purchase, we will accept the return within 30 days, no questions asked. Please go to our standard Return Policy to read specific details on the process.
  • Large Selection of Items - Unlike brick and mortar stores who are limited by space, we have the ability to sell an unlimited amount of products. However, our merchandising staff carefully analyzes each vendor to make sure that they are consumer-friendly. After passing this test, they are selected to be featured on our website.

FLAP Stores was started by partnering furniture retailers, online experts, and a private equity group in Miami. FLAP Stores' goal is to differentiate ourselves by providing outstanding service, utilizing the newest technologies, and have a large offering for our customer. We, as consumers ourselves, understand the importance of feeling secure and having a positive online shopping experience. We welcome and encourage customer feedback so that we may better our operations. That is why at FLAP Stores we believe that you should "shop safe and easy".
  • 1-888-935-2766(toll free)
  • Flap Stores
    444 Brickell Ave
    Miami, FL 33131
    Privacy Policy | www.flapstores.com.
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